UK’s Student Loans Co project, pt II • The Register

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Workday has been awarded a £9.8 million contract for the second phase of an ERP project to improve financial and HR management efficiency at the Student Loans Company (SLC) in the UK.

According to a contract award notice, the US SaaS application provider won the contract for “the supply of Workday ERP software licenses and related services.”

In its annual report released earlier this month, SLC – a non-departmental executive public body – said it was working on the second stage of its Workday implementation.

“We will be implementing more functionality in Workday, SLC’s new enterprise resource planning (ERP) system,” he said.

The new system, Adaptive Insights, promises new financial budgeting and forecasting, to “reduce manual processes and provide more automated forecasting”.

It should also support the SLC’s HR strategy “with new features on performance management, absence management and strategic workforce planning”.

The Workday contract begins on January 31 and ends on January 30, 2027.

The SLC said it had completed the first phase of the Workday project, which as of November 2019 provided basic finance and HR functionality, according to a previous annual report. [PDF] for 2019/20.

The 2018-2019 annual report [PDF] noted that the project was necessary to mitigate business risk. “Internal audit noted that some issues will take time to fully resolve, particularly the implementation of the replacement ERP system.”

Workday replaced the Student Loans Company’s Oracle E-business suite for finance and HR, according to a 2015 FOI request.

SLC has been busy with IT procurement. Last year he awarded Capgemini a £150m deal in a bid to emerge from a troubled history with information technology.

The outsourcing and consulting firm has secured approval to become a “strategic partner for platform delivery and technology services” and is ready to “provide a wide range of services in our platform delivery and service domain technologies with the SLC technology group”.

In 2015, SLC saw £50million thrown down the drain on a canceled IT transformation project designed to provide a ‘digital by default’ system to cope with a major surge in student numbers.

Launched in 2013 in conjunction with the government’s digital service, it was meant to be a “robust and agile client-centric student funding system” to tackle the “very poor” student experience due to a lack of case information.

HCL had been appointed delivery partner to build Core Ledger and Security replacement modules, with three online applications going live in January 2014. Problems reportedly resulted from the integration between the in-house developed software and the core engine provided by HCL. ®

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